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We accept returns within 3–5 days of delivery for items that are unused, unwashed, and in their original packaging.

Due to hygiene standards, used bedding, towels, and opened inserts cannot be returned.

Returns are approved only for damaged, defective, or incorrect items. Approved refunds are processed to the original payment method after inspection.

Bulk and hospitality orders are final sale unless a fulfillment error or verified defect occurs.

For full details, please review our complete Returns Policy.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Have a question? Send us an email, give us a call, or walk in. We’d love to hear from you.

Email: ixdesign.ng@gmail.com

Address: 2nd Floor, 42, Adekumbo Ademola Crescent, M&G Plaza, Wuse II, FCT, Abuja.

WhatsApp: 080 5 331 9831

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